Hello #reqName#,

I'm Marvin, your faithful, if slightly depressed MyBowling Support Robot.

I have received your information request and have logged it as #issueID# so that someone who is alive and conscious can have a look and help you.

Please expect a response from someone from our support team soon.

Depending on our workload (start of bowling season in August and September, particularly), responses can happen quicker or slower - please understand that we're only human (well, I'm not, but our support team is and for reasons beyond my understanding, they insist on bowling, getting sleep and food, once in a while).

Also, please keep the identifier #issueID# in the subject line for all further communication about this issue, so that it will be easier for me to track future responses from you and make sure they are associated with the already open support request.

With friendly greetings,
Marvin,

for the support team
MyBowling